Returns
Information for customers with a question about an order or item.
Draft terms — owner review required before publication as an approved policy.
Requesting help
Contact us with your order reference, item name, and a brief description of your question or concern. Please ask us about next steps before sending an item anywhere.
Eligibility and next steps
Return or exchange eligibility and the process have not been approved. The store owner must review these draft terms before they are treated as policy.
Have a question? Contact us.